Frequently asked questions
How do I choose the right size?
Check our Size Guide and compare the measurements with a sweatshirt you already own. Please allow a 1–3 cm difference due to manual measurement.
How long does shipping take?
Orders are usually processed within 1–2 business days. Estimated delivery is typically 6–14 business days, depending on your location.
Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number by email so you can follow your package.
What is your return policy?
We offer a 30-day return policy from the date your order is delivered. Items must be unworn, unused, and returned in their original condition and packaging.
How should I wash my sweater?
Wash on a gentle cycle with similar colors. Turn the sweater inside out before washing, do not bleach, and avoid ironing directly over the printed design.